Get In Touch With Us
Let’s Discuss Your Project
We’re a small team of peptide chemists, not a call center. When you reach out, you’re talking to people who actually understand your project whether you need one vial for a pilot experiment or a bulk quote for a multi‑month study.
customerservice@zelapep.com
Phone Number
+852 5744 9405
Location
Hong Kong, China
Our business hours
Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)
If you contact us outside these hours, we'll respond the next business day.
Why Contact Us
Fast replies
Not 48 hours. Not automated. Real humans, real fast.
Expert advice
We know peptides. Ask us anything technical.
Bulk discounts
Up to 20% off for larger orders.
Reshipment guarantee
If customs seizes it, we reship once for free.
No pressure
Get a quote. Ask a question. No obligation to buy.
Choose Your Channel
- Email：Detailed inquiries, custom synthesis requests, attaching sequence files-Within 24 hours
- WhatsApp：Quick questions, product availability checks, order updates-Within 4 hours (during business hours)
- Phone/Video：Urgent matters, complex discussions (by appointment)-Schedule via email first
Where We Are
We operate from a dedicated peptide synthesis facility in Guangzhou, China. While we serve researchers worldwide, our manufacturing is centralised to ensure consistent quality and efficient logistics.